Faiz Creations

FAQs

We specialize in Game Development , Website and App Development , Digital Marketing , and Graphics Design . Here are some frequently asked questions to help you learn more about us:

Here are some frequently asked questions to help you learn more about our services:

Services & Skills

What services do you offer?

We specialize in game development, website and app development, digital marketing, and graphics design. Our team is skilled in various technologies and platforms to ensure we can provide custom solutions for our clients.

Do you offer localization services?

Yes, we offer localization services to help businesses adapt their products for different markets and languages.

Can you help with content creation?

Yes, we offer content creation services for websites, apps, and social media. Our team includes skilled copywriters and content creators.

What skills do your professionals have?

Our team includes skilled professionals with expertise in programming, graphic design, marketing, and project management. We are constantly learning and improving our skills to stay up-to-date with the latest trends and technologies.

Can you help with branding and identity design?

Yes, we offer branding and identity design services to help businesses establish their brand identity and stand out from the competition.

Do you offer e-commerce development services?

Yes, we offer e-commerce development services to help businesses set up and manage online stores.

Do you offer website and app maintenance services?

Yes, we offer ongoing website and app maintenance services to ensure that your digital assets are always up-to-date and functioning properly.

Do you offer training on how to use the products you develop?

Yes, we offer training and support on how to use the products we develop. This includes training on how to use websites, apps, and games.

We invest in ongoing training and education to ensure that our team is always up-to-date with the latest technologies and trends. We also attend conferences and events to stay connected with the industry.

Do you have experience working with different programming languages and frameworks?

Yes, our team has experience working with a wide range of programming languages and frameworks, and we continuously invest in learning and adopting new technologies.

Projects FAQs

Can I see examples of your previous work?

Yes, we have a portfolio section on our website where you can see examples of our previous work. We can also provide additional examples upon request.

How long does it take to complete a project?

The timeline for a project varies based on the complexity and scope of the project. During the proposal phase, we will provide an estimated timeline for the project.

How do you handle changes in the project scope?

If there are changes in project scope, we will discuss the impact on the project timeline and budget with our clients before proceeding.

How do you handle the revisions during a project?

We encourage our clients to provide feedback throughout the project to ensure that their requirements are being met. We allow for a certain number of revisions during the project and discuss this during the proposal phase.

How do you ensure that projects are delivered on time and within budget?

We follow a project management methodology that emphasizes communication, planning, and risk management to ensure that projects are delivered on time and within budget.

Payment FAQs

Do you offer refunds?

Refunds will be discussed and agreed upon during the proposal phase. We offer refunds if we are unable to complete the project or if there are significant issues with the final product.

Do you offer payment plans?

Yes, we offer payment plans for larger projects to help make payments more manageable for our clients. Payment schedules and terms will be discussed and agreed upon during the proposal phase.

What payment methods do you accept?

We accept various payment methods, including bank transfer, Payoneer, WISE and PayPal. Payment schedules and terms will be discussed and agreed upon during the proposal phase.

Do you require a deposit to start a project?

Yes, we require a deposit to start a project. The amount of the deposit will depend on the project scope and requirements.

How do you handle disputes regarding payment or project delivery?

We strive to resolve any disputes regarding payment or project delivery in a timely and professional manner. We encourage open communication with our clients to address any issues that may arise.

Support FAQs

How do I submit a support request?

You can submit a support request by emailing us or filling out a contact us form on our website. We aim to respond to support requests within 24 hours.

Do you offer website and app hosting support?

Yes, we offer hosting support for websites and apps that we have developed. This includes troubleshooting issues with hosting providers and ensuring that the website or app is running smoothly.

How long do you offer support after a project is completed?

We offer ongoing support and maintenance for a set period after a project is completed. The length of the support period will be discussed and agreed upon during the proposal phase.

What Our Clients Say?

We have hundreds of Happy Clients Globally. We Believe in Customer Satisfaction and Quality Work.

Well Done Faiz! It has been a pleasure working with you! Will use your services again! 😀

germdesign

Very happy with the work and delivery time, and I would certainly recommend him, thank you very much.

kristine1986

Fantastic communication and Job! Would use again. Thank you sir.

chriswarren471

Faiz did the job very fast and delivers me exactly what I asked for. He is professional and answer all the questions. Highly Recommend !!

navi3120620

Faiz is quick to respond and he was able to make any and all changes I needed. He has gone above and beyond to adapt the result to feedback, nothing has been too much.

melanielifeyana

Was good to work with, great communication and job completed on time.

jamiecs

Excellent service, I highly recommend! Thank you

jacqui_art

This developer was extremely hard working and persistent to get the job done. He stayed in communication with me and clarified all questions first and then speedily accomplished the needed changes.

Gayla Gum

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